Full payment for the bedroom will be taken within the cancellation policy – seven days before arrival . All extras will need to be settled on departure.
We are fully sympathetic to plans changing – once a booking is confirmed it is subject to the following cancellation policy: reservations can be cancelled or changed up to seven days prior to arrival. No-shows, cancellations or changes made after this time will result in a charge for the entire stay to the card provided.
If you leave anything precious behind we will be delighted to post it to you but we will charge you for the postage and packaging. If you do not claim any forgotten items after 6 weeks then we will give it to charity or dispose of it accordingly. Number One Bruton is not liable for any lost property.
Guests are fully liable for any damages and theft during their stay and will be charged in full to cover any costs occurred.
Number One Bruton is a no smoking hotel. If you are found smoking anywhere within the building then we will levy a £100.00 penalty on to the card used at time of booking.
Our keys are made especially for our hotel and the fobs are handmade for us by Bill Amberg. If you lose your keys or take them home and do not return them you will be charged £75.00. You can buy them from reception if they take your fancy!
Some of the rooms at Number One Bruton are dog friendly. To keep all of our guests and dogs happy, the following guidelines have been put in place: